Terms of Use

These terms apply to anyone using this website or calling the phone number published on it. By doing either, you accept them.

They were written for this site and should be read together with the privacy policy and the disclaimer.

What This Service Is

Washington Water Damage Pros operates a telephone line that helps homeowners in Washington connect with independent local service providers who perform water damage restoration, water extraction, flood cleanup, crawl space and basement drying, mold remediation and sewage cleanup. This site does not perform restoration work, dispatch its own employees, or supervise contractors.

Independent Providers

Providers reached through this service are independent businesses. They set their own prices, schedules, terms and warranties, and they are hired directly by the homeowner. This site is not a party to any agreement between a homeowner and a provider, does not negotiate on either side, and does not warrant or guarantee any work performed. Homeowners are responsible for verifying that a provider holds the license, bond and insurance required for the work, and for reviewing any written estimate, contract and warranty before work begins.

Availability

The phone line is staffed 24 hours a day, 7 days a week. Availability of same-day and emergency service depends on provider participation, location, technician availability and demand, and is not guaranteed. During a regional storm, widespread freeze or flood event, provider capacity in a given market can be fully committed, and the arrival window offered may be longer than usual.

No Professional Advice

The articles, city pages and service descriptions on this site are general information about water damage and prevention in Washington. They are not engineering, structural, medical, insurance, legal or mold-assessment advice, and they are not a substitute for an on-site inspection. Cost figures are described in general terms and are not a quote, an estimate or a promise of a specific price. Any decision about the habitability of a home, exposure to contaminated water or mold, or the handling of an insurance claim should be made with a qualified professional or your carrier.

Accuracy of Information

Content is reviewed periodically, and city pages are built from a maintained location dataset covering ZIP codes, counties and neighboring cities. Details such as ZIP code boundaries, city populations and service coverage can change, and covered ZIP codes may be served from a neighboring market. If you notice something inaccurate, please mention it on your call so it can be reviewed.

Acceptable Use

  • Do not use this site or the phone line to submit false requests, prank calls or fraudulent claims.
  • Do not scrape, copy or republish the content of this site for commercial use without permission.
  • Do not attempt to interfere with the site, its hosting or its availability.
  • Do not use automated means to place calls to the number published here.

Intellectual Property

The text, layout, graphics and code on this site belong to this site or its licensors, except for any material referenced by name and attributed elsewhere. The brand name, logo mark and page content may not be reproduced for commercial purposes without written permission.

Limitation of Liability

To the fullest extent permitted by law, this site is not liable for indirect, incidental, consequential or punitive damages arising from use of the site, from reliance on information published here, or from the acts or omissions of an independent provider. Nothing in these terms limits any right a consumer has under Washington law that cannot be waived by agreement.

Third-Party Links

Where a page links to an outside resource, such as a state or federal program, that link is provided for convenience. The linked site is not under this site's control and its content, policies and availability are its own responsibility.

Changes to These Terms

These terms may be updated as the service changes. The current version is dated 2026-09-24 and supersedes earlier versions. Continued use of the site or the phone line after an update means you accept the revised terms.

Contact

Questions about these terms can be raised on the phone line at (888) 217-5329. See also the privacy policy and the disclaimer.

Call (888) 217-532924/7 emergency dispatch